Executive Support System For Public Higher Education Institutions In Malaysia

Public higher education institutions in Malaysia are growing rapidly and increasingly, interested in the use of fast and effective decision-making. Executives need the knowledge and information to be able to make these fast and effective decisions. This article discusses on the suggested executive support system framework that can be used by executives for decision-making and analysis. This study will also investigate the level of strategic decisions in the public higher education institution of Malaysia. Using the information gathered from these investigations, an executive support system framework is identified. This framework can be used to support the education, research and administrative activities of a public higher education institution. It is divided into 3 sections that are interrelated. The first section is the support component of the framework. This section provides information and model that will aid executives in their analysis during decision-making. This section will also provide executives with news and messages that can be use in a decision-making. Next, executive knowledge analysis allows analysis to be experimented for each case of decision-making. Finally, intelligent scanning agents will filter important information from the web as well as the database in order to formalized accurate solution as well as reasoning for each problem encountered.